We are passionate about creating transportation solutions that help people connect to their community, access employment opportunities, and don’t have access to metro-sized options. At SHARE Mobility, we strive for a culture of collaboration, impact, and community.
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Unlimited PTO
401/K
Medical
Dental
Vision
Competitive salaries and bonus opportunities
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SHARE Mobility is looking for an experience leader to create our customer success department. We are leading a new industry that is helping companies start their first transportation program for employees and Customer Success will be a critical part of growing our business. SHARE Mobility provides software and transportation services to some of the largest companies in the US and the Customer Success department will allow us to rapidly expand our footprint and find new opportunities to support our customers with transportation benefits for employees. The VP of Customer Success will lead this new department and build a team to support the growth of our business.
We need a senior executive to own success for our customers from end to end. This role includes responsibilities for Customer Success activities (e.g., on-boarding, support, services, adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.).
